Privacy Policy Policies & Links Site Map Contact Us RRB Careers Website Feedback PlainLanguage.gov Data.gov USA.gov RRB @ Data.gov Artificial Intelligence (AI) Freedom of Information Act No FEAR Act Data Office of Special Counsel Plain Writing @ RRB Open Gov @ RRB Office of Inspector General Last Updated: 12/15/2025
If the RRB issued you a debt letter, you can pay your bill online. Select the button for the type of debt noted in the letter you received to continue on to Pay.gov, and for more information about online payments.
What do I need to provide to the RRB in order to process my retirement application? What is creditable railroad service, and how much do I need to be eligible for retirement benefits?
The links below direct you to information for specific questions or concerns and how to contact other departments within the RRB. Be aware, email is not secure.
To schedule an appointment, please contact the RRB by calling 877-772-5772 to speak with a representative. You can also reach out to individual offices by mail, fax or secure messaging; to find contact information for a particular office, see the Field Office Locator.
To view and download PDF documents, you need the free Acrobat Reader. We recommend using the latest version. Viewers with visual disabilities can go to Adobe's Access Website for tools and information that will help make PDF files accessible.
The RRB maintains field offices in railroad locales across the United States. A toll-free number (1-877-772-5772) also provides RRB customers with easy access to the agency’s field offices. The RRB's headquarters is located in the William O. Lipinski Federal Building at 844 North Rush Street, Chicago, Illinois 60611-1275. RRB Publications
More Information about RRB Retirement Planner View Retirement Planner Now In order to access certain Benefit Online Services you must first establish an account. If you have already established an account, view Retirement Planner now. If you are not logged in, you will be required to do so.
