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  1. Best Customer Service Courses & Certificates [2026] | Coursera

    Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. Compare course options to find what fits your …

  2. Best CRM Courses & Certificates [2026] | Coursera

    CRM courses can help you learn customer segmentation, sales pipeline management, data analysis, and effective communication strategies. Compare course options to find what fits your goals. Enroll …

  3. Introduction to Customer Service - Coursera

    The Introduction to Customer Service course presents an in-depth look at communication, time management and de-escalation needed for a career in customer service.

  4. Customer Service Fundamentals - Coursera

    Launch your career in customer service, no degree required! This course prepares you for high-demand roles across industries by building essential communication, problem-solving, and empathy skills.

  5. Customer Relationship Management - Coursera

    This course is ideal for professionals across sales, marketing, customer service, and business management who want to enhance customer satisfaction, foster loyalty, and drive growth using CRM …

  6. Best Customer Success Courses & Certificates [2026] | Coursera

    Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. Compare course options to find what fits your …

  7. Call Center Customer Service - Coursera

    This course will provide you with practical experience in data entry and customer privacy, and the opportunity to evaluate sample interactions between a call center customer service representative …

  8. Strategic Customer Relationship Management & Sales Technique

    This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile …

  9. Best Customer Experience Courses & Certificates [2026] | Coursera

    Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. Compare course options to find what fits your goals. Enroll for …

  10. 11 Important Customer Service Skills to Be Successful

    Oct 24, 2025 · Whether you work in a customer service role or not, developing customer service skills can be useful. Learn about the top customer service skills to be successful.